RM88 takes your privacy seriously. This page clearly explains how we collect, use, store, and protect the personal data of every member in Malaysia. By registering for and using the RM88 platform, you agree to this Privacy Policy in full.
DATA PROTECTION COMMITMENT
At RM88, privacy is more than a written policy — it is a daily practice built into every layer of our systems and processes to protect every member in Malaysia.
All data transmitted between your device and RM88's servers is encrypted using 256-bit SSL — the same technology used by major Malaysian banks such as Maybank and CIMB. No third party can intercept or access your data in transit.
RM88 has never sold, and will never sell, members' personal data to any third party for marketing or commercial purposes. Your information belongs to you — RM88 is its custodian, not its owner.
RM88 member data is stored on servers protected by high-level encryption, multi-layered firewalls, and strict access controls. Only authorised personnel may access member data, and every access is logged for audit purposes.
RM88 only collects data that is strictly necessary for platform operations — our "minimum necessary" principle ensures we do not retain information that is irrelevant to the services we provide to you as a Malaysian member.
Every rm88 member has the right to access, correct, or request the deletion of their personal data. We respect your rights as a data subject and will process all legitimate requests within a reasonable timeframe, without imposing unnecessary burden.
RM88's Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing the use of personal data in the country. We are committed to complying with all applicable legal requirements.
RM88 collects several categories of personal data from members and visitors to our platform. All data collection is carried out on a legitimate basis and with a clear purpose of improving our services to Malaysian players.
| Data Category | Type of Information | How We Collect Data |
|---|---|---|
| Identity Information | Full name, Malaysian identity card number, date of birth, gender | Registration forms, KYC verification |
| Contact Information | Malaysian phone number, email address, state of residence | Registration forms, profile updates |
| Financial Information | Malaysian bank account numbers, digital wallet details (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay), transaction records | Deposit and withdrawal processing |
| Platform Activity Data | Betting records, games played, wager amounts, session duration | Automatic platform usage |
| Technical Data | IP address, device type, operating system, web browser, cookie data | Automatically during platform use |
| Communications | Live chat transcripts, support emails, user feedback | Interactions with the RM88 support team |
RM88 does not collect sensitive data such as medical information, religion, or political affiliations. Financial information collected is used solely for transaction processing and fraud prevention — it is never shared with external parties for marketing purposes.
Some data is provided voluntarily by you during registration or platform use, while technical data is collected automatically through industry-standard technologies such as cookies and server logs. You may choose not to provide certain information, but this may limit your ability to make full use of RM88's services.
RM88 uses collected data solely for legitimate purposes directly related to providing platform services to Malaysian players. The primary purposes for which your data is used are as follows:
RM88 processes your personal data on several legal bases: (1) Performance of a contract — necessary to provide the services you have requested; (2) Legal obligation — to comply with Malaysian law; (3) Legitimate interests — for platform security and fraud prevention; and (4) Consent — for marketing communications, which you may withdraw at any time.
RM88 does not sell, rent, or disclose members' personal data to third parties for their own marketing purposes. However, there are limited situations where RM88 needs to share your data with certain parties to keep the platform operating safely and efficiently.
In all data-sharing situations described above, RM88 ensures that recipients have adequate security safeguards in place and use the data solely for the specified purpose. RM88 does not share your data with advertisers, data brokers, or third-party marketing companies under any circumstances.
RM88 implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, loss, destruction, or accidental disclosure.
RM88 retains members' personal data for as long as your account is active or as necessary to provide our services. Following account closure, data is retained for the minimum period required by Malaysian law — typically 7 years for financial records — before being securely deleted. Data that is no longer required for any legal or operational purpose will be deleted or anonymised in accordance with RM88's data management schedule.
The RM88 platform uses cookies and similar industry-standard tracking technologies to enhance user experience and ensure the platform functions correctly. The categories of cookies used are as follows:
| Cookie Types | Purpose | Duration |
|---|---|---|
| Session Cookies | Keeping you logged in during active sessions, remembering your game preferences, and securing your transactions | Until log out |
| Preference Cookies | Remembering your language settings, interface display, and personal preferences on the RM88 platform | 30 days |
| Performance Cookies | Collecting aggregated data on how pages are used to help RM88 improve the platform | 13 months |
| Authentication Cookies | Verifying your identity, detecting suspicious activity, and protecting your RM88 account from unauthorised access | Until log out |
Essential cookies required for the basic functionality of the RM88 platform cannot be disabled without affecting your use of the platform. However, you can manage analytics and functional cookies through your web browser settings. Please note that disabling certain cookies may affect your experience on the RM88 platform.
In addition to cookies, RM88 also uses local storage technology to store session data and user preferences, helping the platform run faster and more responsively on your device — whether it's the Android phone or iPhone that most Malaysian players use to access RM88.
As an RM88 member and a Malaysian resident, you have several important rights regarding your personal data, all of which RM88 fully respects. These rights are as follows:
You have the right to request a copy of the personal data RM88 holds about you. Requests will be processed within 30 calendar days.
If your data is inaccurate or out of date, you have the right to request a correction. Contact RM88 support to update your profile information.
You may request the deletion of your personal data, subject to any applicable legal retention obligations under Malaysian law.
You may object to the processing of your data for specific purposes, including direct marketing communications from RM88.
You have the right to receive your personal data in a machine-readable format for transfer to another platform of your choice.
In certain circumstances, you may request that RM88 suspend the processing of your data while a dispute or investigation is ongoing.
To exercise any of the rights above, please contact the RM88 support team via 24/7 live chat or email at support@rm88-jit.com by clearly stating your request. RM88 will process valid requests within 30 calendar days. If your request cannot be fulfilled in full for legal or technical reasons, we will explain why.
RM88 may contact you through a variety of channels. It is important to understand the distinction between mandatory service communications and optional marketing communications.
If you have opted in to receive marketing notifications from RM88, we may send you updates on Malaysia Super League fixtures, IPL, BWF World Tour badminton, esports, and Live Casino promotions. All notifications can be managed entirely by you through your RM88 account settings without needing to contact support.
RM88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new Malaysian legal requirements, or improvements in how we protect member data. Each updated version will be published on this page with a clear update date at the top of the document.
For material changes — those that could significantly affect how RM88 uses your data — we will endeavour to notify you via in-account notifications or email before the changes take effect. It remains your responsibility to review this page periodically to stay informed of the latest applicable privacy terms.
Your continued use of the RM88 platform after any amendments are published constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account and withdraw your remaining balance.
The RM88 platform is restricted to individuals aged 18 and above. RM88 does not knowingly collect or process personal data from anyone under the age of 18.
Should RM88 determine that personal data has been collected from an individual under the age of 18 without proper age verification, we will take immediate steps to delete that data and close the associated account. Parents or guardians who discover that their child has registered an account with RM88 should contact our support team immediately at support@rm88-jit.com to help address the situation.
RM88 uses multiple layers of age verification during registration and on a periodic basis — including Malaysian identity card checks and KYC processes. Any account that fails to meet the required age verification will be suspended until satisfactory verification is completed.
If you have any questions, concerns, or requests relating to this Privacy Policy or how RM88 handles your personal data, please do not hesitate to reach us through the following channels:
RM88 is committed to addressing all privacy enquiries and concerns seriously and within a reasonable timeframe. We believe that open and transparent communication about our privacy practices is the foundation of the trust you place in RM88 as your preferred online betting and casino platform in Malaysia.
This Privacy Policy is governed by and interpreted in accordance with the laws of Malaysia, in particular the Personal Data Protection Act 2010 (PDPA). For any disputes that cannot be resolved directly with RM88, you have the right to refer the matter to the Department of Personal Data Protection Malaysia.
RELATED DOCUMENTS
RM88 is committed to protecting the privacy of every member in Malaysia. We collect only the data we need, use it for clear and lawful purposes, never sell it to third parties, protect it with bank-grade encryption, and respect your rights as a data subject. Any privacy enquiries can be directed to the RM88 support team 24/7 via live chat or email at support@rm88-jit.com. Please also read Terms & Conditions our full
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